Website Migration

A: If your present hosting provider can no longer fulfill the demands of your site, or when you face constant downtime, or if you have to wait for hours for the tech support staff to respond back to you, it might be a clever idea to change your web hosting provider, i.e. to move all the files for your sites along with your databases from your current provider to your new provider. At Phelstar Hosting, we know that this can be difficult & time–consuming. This is the reason why we will accomplish all that for you for free!Our knowledgeable technical staff members will migrate your website content from your present provider to us. Our technicians have a lot of experience migrating web sites and can take care of anything – from a normal WordPress weblog or Joomla^™ CMS–based website, to a very elaborate, custom–built web app.

A: We strive to carry out all website migrations as quickly as possible. Nevertheless, we don’t have a set time frame for website migrations. There are various facets that you need to take into account – the very size of your website and the workload of our web site migration staff, etc. We always try to perform each migration in less than 48 hours. With smaller–sized websites, our team typically manages to finish in under 24 hours.

A: We will require the login details for your old web hosting provider’s Control Panel along with the site’s name (domain name).

A: Our Privacy Policy is an indivisible part of the agreement that we’ll have with you as a client. We are focused on protecting the safety of the private details collected from the customers. To do that, we employ technical security measures so as to prevent the loss, the abuse, the alteration or the illegal leakage of the private details under our control. The measures include, but are not limited to: physical, digital and administrative operations to safeguard and secure the data that we acquire on the World Wide Web. When we request customers to supply financial info (such as a debit card number), this info is encoded using the SSL (Secure Sockets Layer) encryption method.

A: Nope. Your site will stay available online during the transfer. As soon as everything is done on our end, we will inform you so that you can examine it and check for any problems. If everything is fine, all you will have to do is update your domain’s DNS resource records.

A: Nah. We will never touch base with your hosting provider about anything at all. They won’t be aware of the web site migration either.

A: We can transfer your site from any hosting provider or any Linux–driven web hosting platform as long as we can get access to the Control Panel and there is FTP access available.The only sites that we’re unable to transfer are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.