Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour resolution warranty with all our Linux website hosting packages, which means each individual advice question you submit is going to be reacted to in less than 60 minutes maximum. Our support crew members are taught to speedily take care of any case and to ensure that you get detailed advice on any problem that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Our support service is offered by a team of skilled specialists who definitely are prepared to respond to your request as soon as possible. You are able to communicate with the support team by opening a support ticket from your Web Control Panel or by posting us an email. On business days, you can also contact us on the phone or use the live chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel gives an in depth knowledge base which is built–into all areas. In each part, you will find a Help press button that will load for you a selection of step–by–step tutorials on how to take advantage of a particular feature or complete a selected action. Additionally, we have prepared mini seminar video clips allowing you to get a better idea of the Control Panel’s interface.